Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Resolution Warranty

  • Our team of professionals will try their best to reply to your help tickets within less than 1 hour. If, however, the situation you have come across demands assistance from the Admin =Dept,= we will address the ticket to the person on duty and will submit a comment to tell you.

  • Top quality support service
  • Top–quality Client Assistance Service

  • We offer you around the clock client assistance by using a turbo–fast ticketing platform included in your Control Panel. You can easily write to us at any time about any of the software applications that come installed in advance on the virtual server, such as the chosen Linux distribution, the server admin panel and our custom created Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is provided at zero cost in your virtual server, you will find an information–rich Help section, consisting of all you should be aware of when organizing your web sites and software packages. We have incorporated a range of how to content articles and video guides that illustrate the primary website administration duties in an easy–to–understand fashion.