Apart from having more system resources, a good reason why you could get your own server and use it instead of a shared hosting plan is that you could install and run a wide selection of software. With a shared account, you'll be able to use applications, which do not require root access and are not set up server-side, so in the event that you require certain software for your websites, you cannot install it on a shared web server. This is not so with a server of your own where you are able to install everything you would like. The downside is that you may not have much experience and dealing with your own machine is more challenging that managing a shared web hosting account in which the service provider takes care of most things. This is why we offer another service for our server plans called Installation & Troubleshooting and you can make use of it any time that you come across any difficulties with the supervision of your hosting server.

Installation and Troubleshooting in VPS

The upgrade comes with 1 hour of custom work on your server, so if you acquire any of our virtual private servers plans, you can take full advantage of this service and have our administrators perform different tasks which you can not do yourself or you simply have no time. They're able to install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any program that does not function properly for some reason. You'll be able to add the upgrade to your package as many times as you would like depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left inside your billing CP. Our Managed Services upgrade provides 30 minutes of custom work on your server as well, but just in case you require more than that, you can always add the Installation & Troubleshooting upgrade with several clicks from the billing area.

Installation and Troubleshooting in Dedicated Hosting

You can add the upgrade to any one of the Linux dedicated servers hosting packages we offer at any time that you need it. If you need some custom work from our administrators just after your server is ready, you can get the upgrade during the server signup process, or if you need something to be carried out later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our administrators on your hosting server, so if you encounter any issues to install a third-party piece of software or some application gives errors and doesn't work the way it should, our specialists shall help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is ideal in case you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it includes.